YAAR Cancellation and Refund Policy

Last updated: 14.10.2024

At YAAR, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, we’re here to help.

Cancellations

  • You can cancel your order within 24 hours of placing it without any charges
  • To cancel an order, please contact our customer service team at support@yaar.asia
  • Orders that have already been shipped cannot be cancelled

Returns

  • You have 7 days from the date of delivery to return an item
  • Items must be unworn, unwashed, and in the same condition that you received them
  • Items must be returned in the original packaging
  • Sale items are final and cannot be returned

Refunds

  • Once we receive and inspect your return, we will notify you about the status of your refund
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days
  • Shipping costs are non-refundable

Exchanges

  • If you need to exchange an item for a different size or color, please contact our customer service team
  • We will guide you through the return process and help you place a new order

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately
  • We will cover the return shipping costs for damaged or defective items

Gift Returns

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return
  • If the item wasn’t marked as a gift, we will send the refund to the original purchaser

For any questions about our cancellation and refund policy, please contact us at support@yaar.asia.

YAAR Shipping and Delivery Policy

Last updated: 14.10.2024

At YAAR, we strive to provide fast, reliable shipping to all our customers. Please read our shipping and delivery policy below.

Processing Time

  • Orders are typically processed within 3-4 business days
  • During peak seasons or sales, processing may take up to 5-7 business days

Shipping Methods

  • Standard Shipping (5-7 business days)

Shipping Costs

  • Standard Shipping: Varies according to the delivery location.

International Shipping

  • We currently ship worldwide
  • International shipping costs and delivery times vary by location
  • Customers are responsible for any customs fees or import taxes

Tracking Your Order

  • You will receive a shipping confirmation email with a tracking number once your order has been shipped
  • You can track your order on our website using your order number and email address

Delivery

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by customs or other factors outside our control

Missing or Lost Packages

  • If you haven’t received your package within the estimated delivery time, please contact our customer service team

Address Changes

  • Once an order has been placed, we cannot change the shipping address
  • If you need to change your address, please contact us immediately, and we will try our best to accommodate your request

For any questions about shipping and delivery, please contact us at support@yaar.asia.